1. 0.1% return rate , 99.5%qualified rate—strict QC system, complete QC process, including IQC,PQC,FQC, QAC,QC staff consist of engineers, technicians and production staff with 8 years professional experience and fully trained to conduct QC
2.20% Profit is invested on R&D—20% profit is invested on R&D to meet the market demand, we focus on the market feedback and develop market-oriented new models. 2-3 new items will be released each season by our 8-years-experience R&D technicians.
3.24 hours a day to serve you—24 hours customer service to solve your problems at shortest time, your inquiry& request will be replied within 24hours.
4.High quality components and materials—Key components are sourced from USA, Japan, Korea, Taiwan and reliable local manufacturers with brands such as Sony, Sharp, AU.
Auto-voxis a well established company with 8 years experience in researching, making and selling car mirror monitor, car camera and other auto electronics. We are customer focus, quality driven with 99.5%qualified rate and valued pricing. We have cooperated with UK famous On line & Off line electronics chain store retailer like Maplin since 2009.
Our customers abroad have supplied our products to Nissan, Citroen car sales headquarters.
In 2015, we become the supplier of BestBuy indirectly. In recent years, we concentrate more on developing innovative products.
Q1: What is your warranty terms?
A1: 18 months is guaranteed from the production date; we share half of shipping and other related cost for returned goods due to our quality faulty; and 1% free spare units will be provided and be shipped with bulk order.
Q2:What is your MOQ?
A2: 100 pieces per model.
Q3: What is your lead time?
A3: 10-15 working days upon receipt of your payment.
Q4:What is your delivery way?
A4: DHL, FedEx, UPS, EMS, TNT, Airfreight ( It’s up to our sincere customers).
Q5:What is your payment terms?
A5: T/T(Bank transfer), PayPal, Western Union, Money Gram.
Q6: Do you support OEM or ODM?
A6: OEM & ODM are welcomed.
Q7: Do you have any certificate for your products?
A7: Yes, we have CE, FCC, RoHS, E-mark certificate for our products.